medical information officer

职位类别： 其它兼职类

职责描述：

1. Daily provide Customer Query Responding to drive optimal use of Pfizer Medicineand aid decision making in the care of patients.Deliver accuate and balanced query response to internal and externalcustomers via researching medical information from local and globaldatabases.Verbally respond product query from consumers as well as internal colleaguesvia MI hotline.Document query resource and response to the MI system.

2. Write Local Standard Response Document (LSRD) to ensure providing standard,professional and high quality response to external customers.Create and update local standard response documents based on actual andanticipated customer demand for aligned products.Write product Q&As for MI hotline use and new product launch.

3. Provide Customer Insight to internal customer for product strategy planning.Provide customer insight/business trend from daily interaction withcustomers on a regular basis via team quarterly report and product/therapeutic area team meetingWork with internal aligned Product teams on Medical Information needs–including proactively in identifying emerging medical/scientific data thatcould be of importance to product strategy.Execute independently on expert searches to input to product team activities.

4. Contribute to Product Growth and New Product Launch via various projects andactivities to better support Business Unit increasing.Work with Medical Advisor to prepare TA newsletter.Work with Medical Advisor to be involved in Sales training Program,specifically Reginal Doctor Training Program.Closely work with product team to draft Medical Information Plan for newproduct launch.Closely work with product team to support therapeutic area related data andinformation, e.g. Epidemiology data and Competitors information.Provide conference support to product team via Medical Information booth.Provide Medical Information function introduction and product Q&A trainingin algined BU meeting based on customer needs.Provide Medical Information personalization service to KOLs.

5. Input to Maintenance, Improvement and Promotion of the Service for theincresing working effective and efficient.Performance or assist in maintaining, improving and promoting the MedicalInformation service through proactive recommendations for processimprovements and leading of select projects where competency shown.Contribute the global project to identify local requirement for continouseimprovement based on team needs.





任职要求：

Technical

o Strong customer focus sense

o Good communication & interpersonal skills

o Good Teamwork/collaboration

o Have ability to research medical information and provide oral, written & presentation solutions

o Able to work under pressure in a busy environment

o Excellent people and problem solving skills

o Good working knowledge of Microsoft Word, PowerPoint and Excel

o Excellent English skill in speaking, reading and writing

Managerial

o Sustain Focus on Performance

o Create an Inclusive Environment

o Encourage Open Discussion and Debate

o Manage Change

o Develop People

o Align Across Pfizer

Certifications

N/A

Education

o Minimum of Bacheor’s Degree, Master preferred.

o Professional Medical/Pharmacy/Medical Information Qualification.

• 年龄要求： 不限
• 语言要求：不限